![]() Please start by trying the following steps: I think it could be stuck print jobs in the print queue, so recommend some things to try to get over there. Welcome to the HP community read your post about the troubles you are experiencing remove the printer from your Windows 10 system, and I hope that I can help you with questions. ![]() I uninstalled all the HP software and delete a bunch of registry entries on the 8610. You can see on the bottom, it says ' status: removing device "." I can't reinstall (does not recognize the printer). The icon became gray and it has been like this for 3 days now. I went into the control panel of configuration/printers, then right-click on my printer and press 'delete device '. ![]() I tried to remove my printer (it did not work, so I tried to reinstall). OfficeJet Pro 8610: Cannot remove my printer ![]()
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